National, Manager- Quality Specialist Team at K12 in Remote
Over 20 years ago, Stride was founded to provide personalized learning -- powered by technology. We reached students where they were in their own journeys. We knocked down their barriers to great education. And we gave every learner equal opportunity to succeed -- however they defined success. Stride innovated the learning experience with online and blended learning that prepared them for their lives ahead. The world around us has changed forever. Distance learning is now an integral aspect of learning--for all levels--around the world. At Stride Learning Solutions, we've always been ready. For more than two decades, we've helped districts and schools find a promising path forward. Since 2000, Stride Learning Solutions has been a leader in strategic solutions to solve district challenges. Our flexible online and blended learning options boost modern instruction and promote lifelong student success. With an innovative platform, comprehensive digital courseware, adaptable technology, and extensive support, we are equipped to help your school or district empower a brighter future for learners.
Summary:
The Manager, Quality Specialists (QS) manages a team of Quality Specialists and is responsible for overseeing research related to state teacher certification requirements, and ensuring all state rules, regulations, and laws are followed through continuous research and documentation. The Manager, QS will manage information databases, ensuring appropriate certification records are maintained for teachers and that appropriate course assignments are made. The Manager, QS researches, organizes, monitors and distributes information to ensure quality staffing and compliance with state laws. The Manager, QS also organizes and participates in the hiring and onboarding process. The Manager, QS supports team members in day-to-day tasks, special projects and escalation issues.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Serves as the primary subject matter expert for State Department of Education certification and compliance laws and regulations; Has primary responsibility for ensuring compliance with all state rules, regulations and laws regarding teacher and course assignments; Researches certification laws and requirements and provides findings and recommendations to Leadership, Compliance and Legal teams; Proposes solutions and participates in strategic planning with Leadership, Compliance, and Legal teams to make decisions that impact instructional implementation and staffing Consults with Sales team by providing a prognosis on ability to support potential new clients and/or offering solutions to meet client needs; consults on the most complex client solutions Supports and notifies Client Success team of changes due to workforce management and/or compliance Manages and ensures accuracy of Course Management Database, Teacher Certification Management System, and Learning Management Systems Determines appropriate placement of all teachers to ensure individual courses are assigned to properly certified teachers, according to state laws Leads QS team in balancing teacher loads according to state laws, fiscal responsibility, and workforce management. Coordinates the collaboration and organization of balancing loads, opening and closing of sections, and leads team in decisions as they relate to overall workforce management. Determines when it is appropriate to extend sections or transfer students into new sections per request. Manages teacher cross-certification, identifying business needs, state requirements and potential candidates Determines staffing needs and FTE adjustments based off state laws and regulations, enrollment trends, and potential new clients Creates and manages requisitions, serves as point of contact for recruitment of all teachers, facilitates digital interviews, and determines new hire placement Ensures certification submissions meet requirements for all new hires and re-certifications (e.g. legal evidence of cert, validation of cert type for subject, in good standing and current) Actively participates in training and professional development Develops and maintains Quality Specialist training and professional development Trains and mentors new Quality Specialists Serves as point of contact when Director of Academics is out of office. Collaborates with team to identify teachers of the month and teacher of the year Identifies teacher availability for short- and long-term projects, special assignments, etc. Other duties as assigned Supervisory
Responsibilities:
Directly supervises 5-10 Full-Time Equivalent (FTE) regular employees. Carries out supervisory responsibility in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and discipling employees; addressing complaints and resolving problems. MINIMUM REQUIRED QUALIFICATIONS:
Bachelor's Degree Five (5) years of experience in education One (1) year of experience in a leadership role Certificates and Licenses:
Valid teaching certificate. OTHER REQUIRED QUALIFICATIONS:
Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, etc.); Web proficiency Ability to clear required background check Ability to renew teaching certificate Knowledge of company's instructional platforms, course catalog, Instructional Services Team Teacher Guidelines, Workforce, Course Management Database and Sharepoint Proficient in database management Experience with Salesforce
Qualifications:
Master degree in an education related field WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Range:
$80K -- $100K
Minimum Qualification
Education AdministrationEstimated Salary: $20 to $28 per hour based on qualifications.
Summary:
The Manager, Quality Specialists (QS) manages a team of Quality Specialists and is responsible for overseeing research related to state teacher certification requirements, and ensuring all state rules, regulations, and laws are followed through continuous research and documentation. The Manager, QS will manage information databases, ensuring appropriate certification records are maintained for teachers and that appropriate course assignments are made. The Manager, QS researches, organizes, monitors and distributes information to ensure quality staffing and compliance with state laws. The Manager, QS also organizes and participates in the hiring and onboarding process. The Manager, QS supports team members in day-to-day tasks, special projects and escalation issues.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Serves as the primary subject matter expert for State Department of Education certification and compliance laws and regulations; Has primary responsibility for ensuring compliance with all state rules, regulations and laws regarding teacher and course assignments; Researches certification laws and requirements and provides findings and recommendations to Leadership, Compliance and Legal teams; Proposes solutions and participates in strategic planning with Leadership, Compliance, and Legal teams to make decisions that impact instructional implementation and staffing Consults with Sales team by providing a prognosis on ability to support potential new clients and/or offering solutions to meet client needs; consults on the most complex client solutions Supports and notifies Client Success team of changes due to workforce management and/or compliance Manages and ensures accuracy of Course Management Database, Teacher Certification Management System, and Learning Management Systems Determines appropriate placement of all teachers to ensure individual courses are assigned to properly certified teachers, according to state laws Leads QS team in balancing teacher loads according to state laws, fiscal responsibility, and workforce management. Coordinates the collaboration and organization of balancing loads, opening and closing of sections, and leads team in decisions as they relate to overall workforce management. Determines when it is appropriate to extend sections or transfer students into new sections per request. Manages teacher cross-certification, identifying business needs, state requirements and potential candidates Determines staffing needs and FTE adjustments based off state laws and regulations, enrollment trends, and potential new clients Creates and manages requisitions, serves as point of contact for recruitment of all teachers, facilitates digital interviews, and determines new hire placement Ensures certification submissions meet requirements for all new hires and re-certifications (e.g. legal evidence of cert, validation of cert type for subject, in good standing and current) Actively participates in training and professional development Develops and maintains Quality Specialist training and professional development Trains and mentors new Quality Specialists Serves as point of contact when Director of Academics is out of office. Collaborates with team to identify teachers of the month and teacher of the year Identifies teacher availability for short- and long-term projects, special assignments, etc. Other duties as assigned Supervisory
Responsibilities:
Directly supervises 5-10 Full-Time Equivalent (FTE) regular employees. Carries out supervisory responsibility in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and discipling employees; addressing complaints and resolving problems. MINIMUM REQUIRED QUALIFICATIONS:
Bachelor's Degree Five (5) years of experience in education One (1) year of experience in a leadership role Certificates and Licenses:
Valid teaching certificate. OTHER REQUIRED QUALIFICATIONS:
Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, etc.); Web proficiency Ability to clear required background check Ability to renew teaching certificate Knowledge of company's instructional platforms, course catalog, Instructional Services Team Teacher Guidelines, Workforce, Course Management Database and Sharepoint Proficient in database management Experience with Salesforce
Qualifications:
Master degree in an education related field WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary Range:
$80K -- $100K
Minimum Qualification
Education AdministrationEstimated Salary: $20 to $28 per hour based on qualifications.
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